Current recommended software version: 8560P32 (8560P18–8560P2903 can be upgraded directly)


1.The device will reboot and services will be interrupted during a software upgrade.


2.The upgrade process takes about 20 to 40 minutes and cannot be interrupted. It is recommended to do the engine upgrade by selecting the maintenance window or a time that the operation will have the least effect on the business relatively.


3.Please save the running configuration before upgrading. It is recommended to save the export configuration file.


4.Signature library upgrade and rollback can cause temporary outage for DPI services. Services based on the DPI services might also be interrupted.


5.Verify that the models supported by the upgrade package match the product models. Different models have different upgrade package files.


6.Verify the MD5 value of the upgrade packages.

How to Contact NSFOCUS Support


Hardware and Software Support


Cloud Mitigation Support



USA: +1 844 673 6287


UK: +44 808 164 0673


Australia: +61 2 8599 0673


Brazil: +55 13 4042 1673


Japan: +81 3-4510-8673


Singapore: +65 3158 3757


Middle East: +973 1619 7607


Netherlands: +31 85 208 2673


China Hong Kong: +852 5803 2673


China Macao: +853 6825 8594


Mainland China: +86 10 5387 5981