NSFOCUS Product Support Services
NSFOCUS product support services promptly address NSFOCUS product hardware and software issues to guarantee availability and functionality according to different technical support levels and severity.
Support Portal
The NSFOCUS Support Portal offers NSFOCUS customers access to product documentation.
Knowledge Base
The NSFOCUS Knowledge Base offers products knowledge sharing, troubleshooting tips, etc.
Upgrade Site
NSFOCUS International Product Upgrade Website provides product upgrade information for customers with NSFOCUS product support services.
Availability & Stability & Functionality
24/7/365 Remote
- Hotline
- Assistance Tools
- Skype
Resources Access
- User Guides
- Upgrade Information
- Knowledge Base
- Customer Portal
Hardware Replacement
- RMA
- Spare Assets
- NBD (Mainland China)
Supplementary Service
- Upgrade Assistance
- Professional Consulting
- Technical Account Manager
