NSFOCUS product support services promptly address NSFOCUS product hardware and software issues to guarantee availability and functionality according to different technical support levels and severity.
NSFOCUS Support Portal
The NSFOCUS Support Portal offers NSFOCUS customers access to product documentation.
NSFOCUS Knowledge Base
The NSFOCUS Knowledge Base offers products knowledge sharing, troubleshooting tips, etc.
NSFOCUS Upgrade Site
NSFOCUS International Product Upgrade Website provides product upgrade information for customers with NSFOCUS product support services.
Availability & Stability & Functionality
24/7/365 Remote
- Hotline
- Assistance Tools
- Skype
Hardware Replacement
- RMA
- Spare Assets
- NBD (Mainland China)
Resources Access
- User Guides
- Upgrade Information
- Knowledge Base
- Customer Portal
Supplementary Service
- Upgrade Assistance
- Professional Consulting
- Technical Account Manager
Support Packages
