ISOP
1. ISOP supports the upgrade for rule base version, it does not support the upgrade for system version.
2. The upgrade process for rule base takes about 10 minutes and cannot be interrupted. Services will be interrupted during an upgrade. lt is recommended to do the upgrade during a window period or in a time that the operation affects the least on the business continuity.
3. Verify the MD5 value of the upgrade packages to ensure it stays the same with the upgrade site.
NSFOCUS ISOP User Guide
NSFOCUS ISOP Installation Guide
Please visit https://update.nsfocusglobal.com to get the upgrade packages.
If you have any question, please contact the support team.
Hardware and Software Support
Email: support@nsfocusglobal.com
Cloud Mitigation Support
Email: cloud-support@nsfocusglobal.com
Phone:
USA: +1 844 673 6287
UK: +44 808 164 0673
Australia: +61 2 8599 0673
Brazil: +55 13 4042 1673
Japan: +81 3-4510-8673
Singapore: +65 3158 3757
Middle East: +973 1619 7607
Netherlands: +31 85 208 2673
China Hong Kong: +852 5803 2673
China Macao: +853 6825 8594
Mainland China: +86 10 5387 5981