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  • Cloud-Delivered Services
    • Cloud DDoS Protection Service (Cloud DPS)
    • Continuous Threat Exposure Management
    • Threat Intelligence Service
      • Threat Intelligence
      • Exposed Internet Surface Analysis
      • Attack Threat Monitoring
  • Products
    • DDoS Attack Protection
    • Security Operations
      • Intelligent Security Operations Platform (ISOP)
      • Network Detection and Response (NDR)
      • Unified Threat Sensor (UTS)
    • Remote Security Assessment System
    • Web Application & API Protection
    • Threat and Vulnerability Management Platform​
    • Next-Generation Firewall
    • Next Generation Intrusion Prevention (NGIPS)
  • Solutions
    • DDoS Defenses
      • On-Premises DDoS Defenses
      • Hybrid DDoS Protection
    • AI Application Security Solution
    • 5G Network Security Solution
    • Value-Added Service for ISP/MSP
  • Support Services
    • Services Overview
    • NSFOCUS Product Support Services
    • NSFOCUS Professional Services
    • NSFOCUS Security Assessment Services
    • NSFOCUS Managed Security Services
    • Training Services
  • Resources
    • Datasheets
    • Reports
    • Whitepapers
    • Case Studies
    • Infographics
    • Articles
  • News and Events
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UNDER ATTACK? CALL US

Firewall Series

UPGRADE NOTICE:

1. The device will reboot and services will be interrupted during a software upgrade.

2. The upgrade process takes about 20 to 40 minutes and cannot be interrupted. It is recommended to do the engine upgrade by selecting the maintenance window or a time that the operation will have the least effect on the business relatively.

3. Please save the running configuration before upgrading. It is recommended to save the export configuration file.

4. Signature library upgrade and rollback can cause temporary outage for DPI services. Services based on the DPI services might also be interrupted.

5. Verify that the models supported by the upgrade package match the product models. Different models have different upgrade package files.

6. Verify the MD5 value of the upgrade packages.

USER GUIDE

NSFOCUS Firewall Series System Log Messages Reference

NSFOCUS Firewall Products Comware 7 Web Configuration Guide

NSFOCUS Firewall Series Command Reference

NSFOCUS Firewall Series Configuration Guide

NSFOCUS NFNX3 Firewall Series Installation Guide

UPGRADE PACKAGE

NFNX3-HDD420 & NFNX3-HDB680 & NFNX3-HDD420-4G model

NFNX3-HDB1180&1480 model

NFNX3-HDB1780&3080 model

If you have any question, please contact the support team.

How to Contact NSFOCUS Support

Hardware and Software Support

support@nsfocusglobal.com

Cloud Mitigation Support

cloud-support@nsfocusglobal.com

Phone

USA: +1 844 673 6287

UK: +44 808 164 0673

Australia: +61 2 8599 0673

Brazil: +55 13 4042 1673

Japan: +81 3-4510-8673

Singapore: +65 3158 3757

Middle East: +973 1619 7607

Netherlands: +31 85 208 2673

China Hong Kong: +852 5803 2673

China Macao: +853 6825 8594

Mainland China: +86 10 5387 5981

CLOUD-DELIVERED SERVICES

  • Cloud DDoS Protection Service
  • Continuous Threat Exposure Management
  • Threat Intelligence Service
  • Exposed Internet Surface Analysis
  • Attack Threat Monitoring

PRODUCTS

  • DDoS Attack Protection
  • Security Operations
  • Unified Threat Sensor
  • Remote Security Assessment System
  • Web Application & API Protection
  • Threat and Vulnerability Management Platform
  • Next-Generation Firewall
  • Next Generation Intrusion Prevention

SOLUTIONS

  • On-Premises DDoS Defenses
  • Hybrid DDoS Defenses
  • Value-Added Service for ISP/MSP
  • 5G Network Security Solution

SUPPORT & SERVICES

  • Services Overview
  • NSFOCUS Product Support Services
  • NSFOCUS Professional Services
  • NSFOCUS Security Assessment Services
  • NSFOCUS Managed Security Services
  • Training Services

RESOURCES

  • Datasheets
  • Reports
  • Whitepapers
  • Case Studies
  • Infographics
  • Articles

NEWS AND EVENTS

  • Press Releases
  • NSFOCUS in the News
  • Global Events

COMPANY

  • About
  • Management Team
  • NSFOCUS Security Labs
  • Careers
  • Contact Us

©COPYRIGHT 2026, NSFOCUS. ALL RIGHTS RESERVED

PRIVACY POLICY | TERMS OF USE | LEGAL TERMS AND CONDITIONS

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