More commonly, hotels are reporting that point-of-sale (POS) systems are being compromised by malware. In July, Omni Hotels & Resorts issued a statement that POS systems had been breached, while just this month, HEI Hotels & Resorts announced it was investigating a POS hack that affected Hyatt, Marriott, and Starwood properties. In both cases, the breach seemed to have continued for several months before being detected.
According to Stephen Gates, chief research intelligence analyst at NSFOCUS, a security solutions provider, the key to minimizing breaches is to limit the time frame between infection and detection.
