NF

UPGRADE NOTICE:

Current recommended software version: 8560P32 (8560P18–8560P2903 can be upgraded directly)

 

1.The device will reboot and services will be interrupted during a software upgrade.

 

2.The upgrade process takes about 20 to 40 minutes and cannot be interrupted. It is recommended to do the engine upgrade by selecting the maintenance window or a time that the operation will have the least effect on the business relatively.

 

3.Please save the running configuration before upgrading. It is recommended to save the export configuration file.

 

4.Signature library upgrade and rollback can cause temporary outage for DPI services. Services based on the DPI services might also be interrupted.

 

5.Verify that the models supported by the upgrade package match the product models. Different models have different upgrade package files.

 

6.Verify the MD5 value of the upgrade packages.

How to Contact NSFOCUS Support

 

Hardware and Software Support

Email: support@nsfocusglobal.com

Cloud Mitigation Support

Email: cloud-support@nsfocusglobal.com

Phone:

USA: +1 844 673 6287

 

UK: +44 808 164 0673

 

Australia: +61 2 8599 0673

 

Brazil: +55 13 4042 1673

 

Japan: +81 3-4510-8673

 

Singapore: +65 3158 3757

 

Middle East: +973 1619 7607

 

Netherlands: +31 85 208 2673

 

China Hong Kong: +852 5803 2673

 

China Macao: +853 6825 8594

 

Mainland China: +86 10 5387 5981